Brief Information

A necessary skill set in today's world - designed for those involved in, or associated with labor relations as management or union. This Labor Relations Training will cover concepts such as progressive discipline, effective handling of sick leave and tardiness abuse, the grievance procedure and how to ensure successful arbitrations of your grievance issues. Most importantly, we will teach your managers that they can and should still effectively manage their employees despite the limitations placed on them by the union contract.  All this and more in this interesting how to Labor Relations Training on effectively managing all of your employees in a represented environment.  This course can be customized to include your actual collective bargaining agreement and an explanation of the important provisions in such agreement.


This training course is designed for Labor Relations Professionals, Line Managers, HR Professionals, Attorneys, General Managers.

Your Benefit

  • Effective Management in a Represented Environment;
  • Overview of Collective Bargaining Agreements;
  • Effective Strategies for Engaging in Progressive Discipline;
  • Methods to Communicate with Represented Employees;
  • Managing Conflicts in the Workplace;
  • Managing Work and Family Leave Concerns;
  • Managing Attendance and Tardiness Issues;
  • Overview of Arbitrations and Grievance Hearings.

Couse Detail

  • Training Language: English
  • Duration: 12 hours
  • Start Date: TBD

Course fee:

  • For Individuals: TBD
  • For Corporate Clients: TBD


What is included:

  • Books and refreshments are included.
  • Instruction by an expert facilitator
  • Small interactive classes
  • Specialized manual and course materials
  • Personalized certificate of completion


  • World Business Center 7th floor