Brief Information

In today’s changing workplace, many new supervisors are unsure of their roles and

responsibilities. They have little experience dealing with the challenges of managing work

through others. They haven’t had the opportunity to develop those critical skills of planning

work, leading their group, and communicating with their employees, their colleagues, and

their manager. This three-day workshop will give you just that opportunity.

What you will cover

  • Adjusting to your role

  • A supervisor’s responsibilities

  • Making plans

  • Setting goals

  • Leadership

  • The Situational Leadership model

  • Problem employees

  • Synergy

  • Trust

  • Team development

  • Communication skills

  •  The communication process

  • Motivation

  • Orientation

  • Training

  • Providing feedback

  • Delegation

  • Dealing with conflict

  • Discipline

  • How you will benefit

  • You will understand the scope and nature of the supervisory position.

  • You will learn some ways to deal with the challenges of the role.

  • You will recognize the responsibilities you have as a supervisor, to yourself, to your

    team, and to your organization.

  • You will identify key techniques to help you plan and prioritize effectively

  • You will acquire a basic understanding of and develop strategies for leadership, team

    building, communication, and motivation and what part they play in effective


Couse Detail

  • Training Language: English / Azerbaijani
  • Duration: 16 Hours
  • Start Date: 21.10.2017

Course fee: AZN 320

What is included:

  • Books and refreshments are included.
  • Instruction by an expert facilitator
  • Small interactive classes
  • Specialized manual and course materials
  • Personalized certificate of completion


  • World Business Center 7th floor